Terms and Conditions

Critter Cowboys Wildlife LLC

1. Acceptance of Terms

By accessing this website or using services provided by Critter Cowboys Wildlife LLC (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services Provided

Critter Cowboys Wildlife LLC provides wildlife control and pest management services, including but not limited to:

  • Wildlife removal (e.g., raccoons, squirrels, bats, rodents)
  • Exclusion and repair services
  • Pest control treatments
  • Property inspections and preventative services

All services are subject to availability, property conditions, and applicable regulations.

3. No Guarantee of Complete Elimination

Wildlife and pest control involves variables beyond our control. While we use professional, industry-standard methods, we do not guarantee complete or permanent elimination of pests or wildlife. Re-entry or reinfestation may occur due to environmental conditions, neighboring properties, or structural factors.

4. Estimates and Pricing

  • Estimates are based on visible and accessible conditions at the time of inspection.
  • Additional issues discovered during service may result in revised pricing.
  • Written estimates are valid for 30 days unless otherwise stated.

5. Payment Terms

  • Payment is due at the time of service unless otherwise agreed in writing.
  • Deposits may be required for larger jobs (e.g., exclusion work or repairs).
  • Late payments may incur additional fees.
  • We reserve the right to suspend or terminate services for non-payment.

6. Cancellation and Rescheduling

  • A minimum of 24-hour notice is required to cancel or reschedule an appointment.
  • Missed appointments or late cancellations may be subject to a service fee.

7. Customer Responsibilities

The customer agrees to:

  • Provide safe and unobstructed access to the property
  • Disclose known pest or wildlife issues
  • Follow all pre-service and post-service instructions

Failure to comply may reduce effectiveness and void any guarantees or warranties.

8. Wildlife Laws and Compliance

Critter Cowboys Wildlife LLC operates in compliance with all applicable federal, state, and local wildlife regulations in Georgia. Certain wildlife species may be protected, and services will be conducted accordingly.

9. Property Conditions and Risk Acknowledgment

  • Wildlife activity may cause hidden damage (e.g., insulation, wiring, ductwork).
  • The Company is not responsible for pre-existing damage or conditions discovered during service.
  • Accessing attics, crawlspaces, or roofs may carry inherent risks, which the customer acknowledges.

10. Limitation of Liability

To the fullest extent permitted by law:

  • The Company shall not be liable for indirect, incidental, or consequential damages.
  • Liability is limited to the amount paid for the specific service provided.

This includes, but is not limited to:

  • Recurring infestations
  • Odors from deceased animals not located or accessible
  • Damage not caused by negligence

11. Warranties and Service Guarantees

  • Any guarantees must be provided in writing.
  • Guarantees may require ongoing maintenance or follow-up services.
  • Guarantees may be void if recommended repairs or instructions are not followed.

12. Critter Cowboys LLC SMS Terms & Conditions

Effective Date: August 6, 2026

By opting in to receive SMS text messages from Critter Cowboys LLC, you agree to these SMS Terms & Conditions.

Program Description

Critter Cowboys LLC provides text messages to customers regarding services they have requested. These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Technician arrival notifications
  • Service updates
  • Billing and payment reminders
  • Customer service communications
  • Follow-up service notifications

Text messages are sent only to customers who have provided their consent.

Message Frequency

Message frequency varies based on your requested services and interactions with Critter Cowboys LLC. You may receive recurring messages related to your appointments, active services, and account.

Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and are your responsibility.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

After you send STOP, you will receive one final confirmation message that you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.

Customer Support

If you need assistance, reply HELP to any message or contact us:

Critter Cowboys LLC
Phone: (706) 601-3600
Website: https://crittercowboys.com

Privacy

Your privacy is important to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.

For more information regarding how we collect and protect your information, please review our Privacy Policy.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Eligibility

By opting into our SMS program, you represent that you are the authorized user of the mobile phone number provided and that you are at least 18 years of age or have permission from the account holder to receive these messages.

Changes to These Terms

Critter Cowboys LLC may modify these SMS Terms & Conditions at any time. Updated versions will be posted on our website with a revised Effective Date.